John Frieda – FAQ

If you have a discount code, it can be applied during the checkout process before entering shipping information. Please note that one discount code can be applied per order and the code can only be used once per customer. If you have any trouble, contact us here.

We currently ship to domestic United States locations only, excluding Hawaii and Alaska, but we are looking to serve those states and international locations in the future.

We accept all major credit and debit cards, Shop Pay, Amazon Pay, PayPal, and Google Pay.

All orders will be processed and shipped within 3-5 business days from the time the order is submitted. If Rush 2-Day shipping is selected, orders will be shipped that same day provided that the order is completed before 12 noon (CST) Monday to Friday.

If your order hasn’t already been shipped, it can be eligible for a one-time courtesy address change. Please contact us here immediately as there is a small window of opportunity for the change to be done prior to the shipping process.